newly supplied outside Europe
Facts & Experience
Built international business that holds up in a crisis
Target markets systematically selected, go-to-market approach defined, sales and partner structure established—with clear focus on margin and risk.
+7countries+ 7 countries
+90%+ 90 %
revenue from international customers
+45%+ 45 %
export share through new projects
+10%+ 10 %
higher gross margin through export
Initial Status Quo
From opportunistic export to targeted internationalisation
Several industrial companies were well positioned in their home market but generated only sporadic international revenue: individual customers, little market knowledge, no clear go-to-market. The objective was to build international business development so that new countries, projects and products could scale profitably—even during crises.
Implementation
How we delivered this
- Systematic analysis of market size, growth, margins and competitive intensity by region.
- Selection of fewer, clearly prioritised target markets rather than "chasing enquiries."
- Definition of positioning per market: applications, sectors, price/performance level.
- Decision per country: direct sales, distributors, agents or project partners.
- Clear target roles for partners and own teams: leads, proposals, project management, service.
- Sales approaches deliberately differentiated: project-driven (CDE), OEM/product distribution (CIBES), long-term offtake agreements (ZIROM).
- Establishment of central international BD funnel with clear stages from lead to order.
- Identification and acquisition of key customers in new countries (e.g. 5–7 markets outside Europe).
- Focus on projects that wouldn't have materialised without active BD—including joint planning with engineering and operations.
- Adaptation and extension of product programme for international applications (e.g. new variants, configurations, features).
- Logistics and delivery times organised to match target market expectations (e.g. improved lead times, regional warehousing).
- Higher perceived value enabled better prices and margins in export business.
- Country risks, payment terms and project risks assessed before entry and continuously monitored.
- Use of instruments like letters of credit, credit insurance or secured payment terms where necessary.
- Regular BD reviews with finance and operations: pipeline, contribution margin, capacity, cashflow effects.
Lessons Learned
What emerged as critical factors
Four points that turn internationalisation from chance into plannable growth.
Choose markets deliberately
Fewer, but appropriate and controllable
Not every enquiry justifies market entry—clear criteria prevent overextension.
Manage pipeline and margin
Business development isn't guesswork
Without funnel, target margins and regular reviews, internationalisation remains a random outcome.
Think through product & logistics
Value beats presence
Adapting delivery times, quality, variants and service to local expectations creates higher willingness to pay and more stable customer relationships.
Go-to-market by country
Culture and tradition matter, no one-size-fits-all
Direct sales, partners or projects—the channel must fit market, product and resources.